Terms of Service

By signing into or using ShopLog.ca (the “Service”), you agree to these Terms of Service. If you don’t agree, don’t use the Service. These Terms form an agreement between you (or the organization you represent) and ShopLog.ca (“we”, “us”).

ShopLog.ca is a production-tracking SaaS platform for manufacturers — replacing paper logs and Excel spreadsheets with a tablet-based system for operators and a real-time dashboard for managers. We provide the software; you provide the people, machines, and data.

Each user must have an individual account. Don’t share passwords. You’re responsible for activity on your account and for keeping your credentials confidential. If you suspect unauthorized access, email us at hello@codekraftbysilva.com immediately.

You agree not to:

• Resell, sublicense, or commercially redistribute the Service
• Reverse-engineer, decompile, or attempt to extract the source code
• Use the Service to store data that violates the law or another person’s rights
• Attempt to circumvent the Service’s access controls, scrape data programmatically without permission, or run security tests without our written consent
• Use the Service in a way that could damage, disable, or impair it for other users

You own your data. All production data your organization enters into the Service — work orders, log entries, scrap records, reason codes, audit trails — belongs to you. You can export it or request deletion at any time.

We own the software. The Service itself (the code, design, documentation, and trademarks) remains our intellectual property. Using the Service doesn’t transfer any IP rights to you beyond the right to use it for your own operations.

ShopLog is currently free for the first six months for new customers — a launch offer to gather feedback while we shape the product. After that, paid subscription tiers apply (Starter, Growth, Pro). Pricing details and any change to your tier will be communicated by email at least 30 days in advance, and you’ll have a chance to cancel before the first paid invoice.

You can cancel at any time. Your data exports are yours. We retain a backup for 30 days after cancellation in case you change your mind, then delete it permanently.

We aim for high availability but don’t guarantee uninterrupted service. The Service is provided “as is” and “as available.” Planned maintenance windows will be announced in advance when possible.

The Service is provided WITHOUT WARRANTIES of any kind, express or implied, including (but not limited to) warranties of merchantability, fitness for a particular purpose, or non-infringement. We don’t warrant that the Service will be error-free, that defects will be corrected, or that it’s suitable for any particular business or regulatory requirement on your part.

If your operation depends on the Service for safety-critical, compliance-critical, or business-critical processes, you are responsible for maintaining your own backups, fallbacks, and verification procedures.

To the maximum extent allowed by law, we won’t be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of the Service, even if we’ve been advised of the possibility of such damages.

Our total liability for any claim arising under these Terms is limited to the greater of (a) the amount you paid us for the Service in the twelve months preceding the claim, or (b) CAD $100.

You agree to indemnify and hold us harmless from any claim arising from your misuse of the Service, your violation of these Terms, or your violation of someone else’s rights through your use of the Service.

You may stop using the Service and cancel your account at any time. We may suspend or terminate your account if you materially breach these Terms — we’ll give you a reasonable chance to fix the issue first, unless the breach is something we can’t reasonably let continue (e.g. security threats, illegal use).

On termination, your access ends and the data-retention rules in our Privacy Policy apply.

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any dispute not resolvable informally will be brought in the courts of Alberta. Both parties consent to that jurisdiction.

We may update these Terms from time to time. The “Last updated” date at the top reflects the current version. Material changes (anything that meaningfully reduces your rights) will be communicated by email at least 30 days before they take effect, giving you time to cancel if you disagree.

Questions about these Terms? hello@codekraftbysilva.com